Lemaiyan Suites Hotel

Challenge

Lemaiyan Suites encountered several challenges that impacted guest experiences and business growth before implementing various technologies. Slow website loading times, attributed to a large inventory of room options and features, hindered user engagement and navigation. Data privacy concerns, especially regarding GDPR compliance, eroded guest trust and confidence in online bookings. the absence of flexible payment plans limited guests’ booking options, adversely affecting sales and guest satisfaction.

Solution

1. M-Pesa and card payment system

   At E-Startups Kenya, we successfully implemented our innovative M-Pesa and card payment system to address Lemaiyan Suites’ challenges in the past. By integrating these solutions into their booking platform, we provided guests with convenient and secure payment options, significantly improving the booking experience. Leveraging the trusted M-Pesa mobile money service and seamless card payments, we enhanced booking flexibility and guest satisfaction, ultimately driving significant business growth for Lemaiyan Suites.                  

2. OTAs

   At E-Startups Kenya, we’ve successfully synchronized Lemaiyan Suites with leading OTAs like Booking.com in the past, streamlining their online booking process. By integrating Lemaiyan Suites’ inventory and availability with Booking.com’s platform, we ensured real-time updates and accurate listings across both channels. This synchronization improved visibility and accessibility for potential guests, ultimately driving bookings and revenue for Lemaiyan Suites. Our seamless OTA synchronization solution empowered Lemaiyan Suites to expand their reach, attract more guests, and enhance their overall business growth.

3. WooCommerce

   At E-Startups Kenya, we’ve seamlessly integrated Lemaiyan Suites’ booking platform with WooCommerce, leveraging its versatile e-commerce features. Our solution synchronizes products between PrestaShop and WooCommerce bidirectionally, ensuring consistency across platforms. Lemaiyan Suites can effortlessly sync all products or export specific ones from PrestaShop to WooCommerce, streamlining inventory management. With the ability to import orders from WooCommerce to PrestaShop in bulk or individually, Lemaiyan Suites can efficiently handle bookings from various channels. Additionally, our solution synchronizes customer data between PrestaShop and WooCommerce, enabling seamless communication and personalized experiences. By harnessing WooCommerce’s robust features, Lemaiyan Suites optimizes its online booking process, enhances operational efficiency, and drives business growth.

4. Booking Engine solution

   At E-Startups Kenya, we’ve implemented a powerful Booking Engine solution for Lemaiyan Suites, offering a comprehensive set of features to optimize their reservation process. With our Booking and Reservation module, Lemaiyan Suites can create unlimited bookable products and services, ranging from date ranges and time slots to events and rentals. Our solution allows for flexible customization, enabling Lemaiyan Suites to set minimum and maximum booking durations, configure time slots, and adjust prices based on specific criteria. Additionally, our Booking Engine solution provides advanced features such as the ability to disable bookings for special days, display social media icons on event pages, and show related events for enhanced customer engagement. With our solution, Lemaiyan Suites can streamline their booking process, improve customer satisfaction, and drive business growth.